Privacy Policy
PRIVACY POLICY Last updated: September 18, 2026 This Privacy Notice for Saratoga Springs Community, LLC ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Visit our website at saratogasprings.com or any website of ours that links to this Privacy Notice Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at stay@saratogasprings.com.
SUMMARY OF KEY POINTS
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
- Do we process any sensitive personal information? We do not process sensitive personal information.
- Do we collect any information from third parties? We do not collect any information from third parties.
- How do we process your information? We process your information to communicate with you, and to comply with law.
- In what situations and with which parties do we share personal information? We may share information in specific situations like billing or bookkeeping.
- What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
1. WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us In Short: We collect personal information that you provide to us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services. We only collect personal information when you explicitly request a quote or submit a contact inquiry form through our website. If you are simply browsing our pages, we do not collect any personal information. When you do submit a form, the personal information we collect may include the following:
Names Phone numbers Email addresses Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION? In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- Inquiries. We collect name and contact information when someone submits an Inquiry or sends a Contact Request for a quote.
3. HOW LONG DO WE KEEP YOUR INFORMATION? In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will securely delete or anonymize it. Specifically, contact information will be shredded if we are unable to accommodate an inquiry, or it will be transferred to the group's private contract for billing purposes.
4. DO WE COLLECT INFORMATION FROM MINORS? In Short: We do not knowingly collect data from or market to children under 18 years of age.
By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at stay@saratogasprings.com.
5. WHAT ARE YOUR PRIVACY RIGHTS? In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us at stay@saratogasprings.com.
6. CONTROLS FOR DO-NOT-TRACK FEATURES Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
7. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? In Short: If you are a resident of California or other designated states, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information.
Categories of Personal Information We Collect A. Identifiers - Contact details, such as real name, postal address, telephone or mobile contact number, online identifier, and email address: YES B. Personal information (CA Customer Records statute) - Name, contact information: YES C - L. Additional Categories - Protected classifications, commercial information, biometric information, internet activity, geolocation data, etc.: NO
We may also collect other personal information if you interact with us in person, online, or by phone/mail to receive help through our customer support channels.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
How to Exercise Your Rights To exercise these rights, or to submit a data subject access request, you can contact us by emailing us at stay@saratogasprings.com.
8. DO WE MAKE UPDATES TO THIS NOTICE? In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice.
9. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? If you have questions or comments about this notice, you may email us at stay@saratogasprings.com or contact us by post at:
Saratoga Springs Community, LLC 10243 Saratoga Springs Rd Upper Lake, CA 95485 United States
10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please email us at stay@saratogasprings.com.